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Sunday, 3 December 2017

Tesco Opticians sold to Vision Express



Tesco Opticians has been sold to Vision Express. The sale will take place on 4 December 2017.From that date, Vision Express will take over the operation of the opticians practice in-store, and this will eventually be rebranded to Vision Express, which includes any data held about you.

We'll start moving all our customers' eye care records and contact information securely to Vision Express (UK) Limited. That will allow your eye care to continue in the opticians at your usual Tesco store. 
We may keep a copy of your records, as required for regulatory compliance. When your next eye appointment is due, it'll be Vision Express who get in touch to remind you. If you've already booked an appointment with Tesco Opticians, that won't change: please turn up on the date and at the time that you booked it. If you've ordered glasses or contact lenses through Tesco Opticians or My Lens Plan, we'll still complete your order – so you'll either pick them up from your usual store or they'll be delivered to you. 
You won't be able to collect or spend your Clubcard vouchers at Vision Express.

 If you have any questions or don't want us to transfer your Tesco Opticians data to Vision Express, please give our customer service team a call on 0330 123 2416** between 5:30pm to 10:30pm from Monday to Friday, or 9:00am to 6:00pm on Sunday. Or you can write to us at Tesco Customer Service Centre, Baird Avenue, Dundee, DD1 9NF.

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